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We attach great importance to user privacy and personal information protection. We fully understand the importance of personal information to you and will do our best to protect the security of your personal information. When you use our products or services, we may collect and use your relevant information. We hope to explain to you through the Privacy Terms how we collect, use, and protect this information when you use our products or services. This privacy policy does not apply to services provided to you by other independent third parties. For example, when a third party on our platform relies on our platform to provide services to you, the personal information you provide to the third party does not apply to this privacy policy. We do not assume any responsibility for any third party's use of the information provided by you
Before using our products or services, please carefully read and thoroughly understand this privacy policy. After confirming full understanding and agreement, you can use the relevant products or services. If you do not agree to any content of this privacy policy, you should immediately stop using our platform services. If you use the products or services we provide, you fully understand and agree to the content stated in this policy
Part 1 Definition
You: The term "you" in this agreement specifically refers to users who use game products or services
Personal Information: The personal information referred to in this agreement refers to various types of information recorded in electronic or other ways that can individually or in combination with other information identify the identity of a specific natural person or reflect the activities of a specific natural person. The personal information referred to in this privacy policy includes: basic information (including personal name, birthday, gender, address, personal phone number, email address); Personal identification information (including ID card, military officer certificate, passport, driver's license, etc.); Personal image, sound, and visuals; Network identity identification information (including system account, IP address, email address, and passwords, passwords, password protection answers related to the above); Personal property information (transaction and consumption records, as well as virtual property information such as U-coins); Personal commonly used device information (including hardware model, device MAC address, operating system type, software list unique device identification code (such as IMEI/android ID/IDFA/OPENUDID/GUID, SIM card IMSI information, etc.) that describes the basic situation of personal commonly used devices; Personal location information (precise positioning information, accommodation information, longitude and latitude, etc.)
This policy will help you understand the following content:
1、 How do we collect your personal information
2、 How do we use your personal information
3、 How can we delegate, share, transfer, and publicly disclose your personal information?
4、 How do we save and protect your personal information
5、 Cookie usage
6、 Accessing, modifying, and deleting information
7、 How do we handle personal information of minors
8、 Privacy Policy Special Terms
9、 Update of privacy policy
10、 Jurisdiction and Application
1、 How do we collect your information
We collect and use your personal information in accordance with the principles of legality, legitimacy, and necessity to achieve the following functions of this policy:
(1) The information you provided us
1. The information you submitted when registering an account on our platform or product
When you register or log in to a game account, you can create an account using your phone number. We will verify your identity by sending a text message verification code. You can proactively improve the relevant network identity recognition information (such as avatar, nickname, and password). You can fill in information such as your ID card to improve your personal information. You can also use a third-party account (such as WeChat, QQ, Weibo) to log in to the game platform. At this time, you will authorize us to obtain your public information (avatar, nickname) on the third-party platform, and bind your third-party account with your game account, so that you can directly log in and use the game's products and services through this third-party account. After completing the registration, you will be able to play games as a registered user on the gaming platform. If you do not agree to authorize or refuse us to obtain the above information, we will not be able to provide you with relevant functions and services
When you use the game service, according to the relevant national laws and regulations and regulatory requirements, you need to provide your real identity information (real name, ID number number) to complete the real name verification. These information belong to personal sensitive information, and we will do our best to protect the security of your personal sensitive information. If you do not provide this information, your game functionality will be restricted
2. The information you fill in or submit when using the relevant services provided by us, including your name, gender, ID card number, telephone number, e-mail address, address, hobbies, bank account number and relevant additional information (such as your province and city, postal code, etc.)
Please note that even if you delete shared information, it may still be independently cached, copied, or stored by unrelated third parties outside of our control, or saved by other users or third parties in the public domain (such as cloud server providers)
If you request to remove your relevant information from our service, please contact us, but according to relevant laws and regulations, your use of the service will be restricted
(2) The information collected during your use of the service
In order to provide you with better services, we will collect your relevant information, including:
1. To ensure your normal use of the basic functions and services of the game, improve and optimize our service experience, and ensure the security of your account, we will automatically receive and record information about your browser, computer, and mobile device, including but not limited to your IP address, browser type, language used, access date and time, software and hardware feature information, and your webpage records; If you download or use our or our affiliated company's client software, or access mobile web pages to use our platform's services, we may read information related to your location and mobile device, including but not limited to device model, device identification code, operating system, resolution, telecommunications operator, etc. Please understand that this information is the basic information that we must collect to provide services and ensure their normal operation
2. Provide functions or services related to recharge consumption
When you use the consumption function of game products, we will collect your recharge records and consumption record information, so that you can check your transaction records and protect your property and virtual property as much as possible. The above information belongs to sensitive information, but collecting it is necessary to achieve relevant functions, otherwise the transaction will not be completed
3. In addition to the above information, in order to improve service quality, we may also collect other information from you, including but not limited to the relevant information you provided when contacting our customer service team, the questionnaire response information you sent us when participating in the survey, and the relevant information you provided when interacting with our affiliated companies and partners
(3) The situation where we obtained your personal information from a third party
In order to provide you with better services or prevent internet crimes, our affiliated companies and partners will share your personal information with us in accordance with legal regulations or with your consent. We may obtain account information (avatar, nickname) that you have authorized to share from a third party, and bind your third-party account to your account after you agree to this privacy policy, allowing you to directly log in and use our products or services through the third-party account. We will use your personal information in accordance with relevant laws and regulations after confirming the legality of the source of personal information in accordance with agreements with third parties
(4) Exceptions to obtaining authorized consent
According to relevant laws and regulations, collecting your information does not require your authorized consent in the following situations:
(1) Directly related to national security and national defense security
(2) Directly related to public safety, public health, and major public interests
(3) Directly related to criminal investigation, prosecution, trial, and execution of judgments
(4) For the purpose of safeguarding your or other individuals' significant legitimate rights and interests such as life and property, but it is difficult to obtain my consent
(5) The personal information collected is publicly available to the public on your own
(6) Necessary for signing and fulfilling the contract according to your requirements
(7) Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels
(8) Necessary for maintaining the safe and stable operation of midstream services, such as identifying and handling product or service malfunctions
(9) Necessary for conducting legitimate news reporting
(10) It is necessary to conduct statistical or academic research in the public interest, and when providing academic research or descriptive results to the public, to de label the information contained in the results
(11) Other situations stipulated by laws and regulations
2、 How do we use your information
In order to improve service quality, we may use your information for the following purposes:
1. Providing services to you
2. Used for identity verification, customer service, security prevention, fraud monitoring, archiving, and backup purposes to ensure the security of the products and services we provide to you
3. Recommend content that you may be interested in, including but not limited to sending you product, service information or related advertisements, displaying personalized third-party promotional information to you through the system, or sharing information with our partners with your consent so that they can send you information about their products and services
4. We may combine your personal information with other service information to provide you with more personalized service usage
5. Allow you to participate in surveys, promotions, and lottery activities related to our products and services
6. Enable us to better understand how you access and use our services, in order to respond specifically to your personalized needs, such as language settings, location settings, personalized help services and instructions, or other responses to you and other users
7. Software certification or management software upgrade
8. Other uses approved by you
3、 How can we delegate, share, and publicly disclose your information?
(1) Delegated processing
Some games or features provided on game platforms are provided by external suppliers. For example, we will hire a service provider to assist us in authenticating users with real names. We will sign strict confidentiality agreements with companies, organizations, and individuals with whom we entrust the processing of personal information, requiring them to handle personal information in accordance with our requirements, this privacy policy, and any other relevant confidentiality and security measures
(2) Sharing
1. Sharing with affiliated companies: In order for us to provide you with products and services based on our game account, recommend information that may interest you, identify abnormal member accounts, and protect the personal and property safety of game affiliated companies or other users or the public from infringement, your personal information may be shared with our affiliated companies or their designated service providers. We will only share necessary personal information and are bound by the stated purposes in this privacy policy
2. Sharing with authorized partners: We may entrust authorized partners to provide you with certain services or perform functions on our behalf. We will only share your information for the legitimate, legitimate, necessary, specific, and clear purposes stated in this privacy policy statement. Authorized partners can only access the information they need to perform their duties and may not use this information for any other purpose
Currently, our authorized partners include the following types:
(1) Game providers, service providers, and other partners. We send information to suppliers, service providers, and other partners who support our business, including providing technical infrastructure services, analyzing the usage of our services, measuring the effectiveness of games and services, providing customer service, facilitating payment, or conducting academic research and investigations
(2) Authorized partners for advertising and analysis services. We will not share your personal identity information with partners who provide advertising and analysis services. We will provide these partners with information about their advertising coverage and effectiveness, but we will not provide your personal identification information, or we will summarize this information so that it does not identify you personally. Such partners may combine the above information with other legally obtained data for advertising or decision-making recommendations
We will agree on strict data protection measures with them to handle personal information in accordance with our instructions, this privacy policy, and any other relevant confidentiality and security measures
(3) Public disclosure
We will only publicly disclose your personal information in the following circumstances:
1. With your explicit consent or based on your proactive choice, we may publicly disclose your personal information
If we determine that you have violated laws and regulations or seriously violated game related agreements and rules, or to protect the personal and property safety of other users or the public from infringement, we may disclose personal information about you in accordance with laws and regulations or with your consent
4、 How do we save and protect your personal information
(1) Saving your personal information
1. Shelf life
During your use of game products and services, we will continue to save your personal information for you. We will store your information in accordance with laws and regulations such as the Cybersecurity Law. After you cancel your account or voluntarily delete the above information, we will no longer use your personal information for commercial purposes, but we may anonymize your personal information before using it
2. Save Region
Your personal information is stored within the territory of the People's Republic of China, and we will not conduct cross-border transmission of your personal information
(2) Protection of your personal information
1. To ensure the security of your information, we strive to take various reasonable physical, electronic, and management security measures to protect your information from leakage, damage, or loss, including but not limited to SSL, information encryption storage, and data center access control. We have also implemented strict management measures for employees or outsourcing personnel who may come into contact with your information, including but not limited to implementing different permission controls based on different positions, signing confidentiality agreements with them, and monitoring their operations. We will provide corresponding security measures based on existing technology to protect your information and provide reasonable security guarantees. We will do our best to prevent your information from being leaked, damaged, or lost.
2. Your account has security protection functions. Please keep your account and password information safe. We will ensure that your information is not lost, abused, or altered through security measures such as backing up to other servers and encrypting user passwords. Despite the aforementioned security measures, please also understand that there are no "comprehensive security measures" on the information network
3. When using our platform services for online transactions, it is inevitable for you to disclose your personal information, such as bank account information, contact information, or postal address, to the counterparty or potential counterparty. Please protect your personal information properly and only provide it to others when necessary. If you find that your personal information has been leaked, especially your account and password, please contact our customer service immediately so that we can take corresponding measures
5、 Cookie usage
To make your access experience easier, when you visit our platform website or use the services provided by our platform, we may use small data files to identify your identity. This will help you avoid repeating the steps of entering registration information or help determine the security of your account. These data files may be cookies, Flash cookies, or other local storage provided by your browser or associated applications (collectively referred to as "cookies")
Please understand that some of our services can only be implemented through the use of 'cookies'. If your browser or browser add-on services allow it, you can modify your acceptance of cookies or reject our cookies, but this action may in some cases affect your safe access to our platform related websites and use of the services provided by our platform
Our products and services may have cookies and web beans placed by advertisers or other partners. These cookies and web beacons may collect non personally identifiable information related to you for analyzing how users use these services, sending you advertisements that may interest you, or evaluating the effectiveness of advertising services. These third-party cookies and web beacons collect and use this information without being bound by this privacy policy, but rather by the privacy policies of the relevant users. We do not assume responsibility for third-party cookies or web beacons
You can deny or manage cookies or web beans through browser settings. But please note that if you disable cookies or web beacons, you may not enjoy the best service experience, and some services may not be able to be used properly
6、 Accessing, modifying, and deleting information
You can access, modify, and delete the registration information and other personal information you provide during the use of our services. The scope and method of accessing, modifying, and deleting personal information will depend on the specific services you use
We will collect and use your information solely to achieve the functionality of our products or services, as stated in this policy. If you find that we have violated laws, administrative regulations, or agreements between both parties in collecting and using your personal information, you can request us to delete it. If you find any errors in the personal information we collect and store about you, you can also request us to correct them
You can access, modify, or delete your own information through the following methods:
1. Log in to the game and enter the "Personal Center" for modification
2. Contact customer service for modifications
(2) Change the scope of your authorization and consent
Each business function requires some basic personal information to be completed. You can give or withdraw authorization consent from us by changing the settings of smart mobile devices such as phones and tablets, or by using the methods listed above. After you withdraw the relevant authorization consent, we will no longer process the corresponding personal information. But your decision to withdraw your consent will not affect the personal information processing previously carried out based on your authorization
(3) How do we respond to your above request
When you access, modify, or delete relevant information or accounts, we may require you to perform identity verification to ensure the security of your account
Please understand that due to technical limitations, legal or regulatory requirements, we may not be able to meet all of your requirements. We will respond to your request within a reasonable period of time. Meanwhile, in accordance with relevant laws, regulations, and national standards, we may not be able to respond to your request in the following situations:
1. Directly related to national security and national defense security
2. Directly related to public safety, public health, and major public interests
3. Directly related to criminal investigation, prosecution, trial, and execution of judgments
4. There is sufficient evidence to indicate that you have subjective malice or abused your rights
5. Responding to your request will cause serious damage to the legitimate rights and interests of other individuals and organizations
6. Involving trade secrets.
7、 Special provisions on the privacy rights of minors
We require parents or guardians to guide minors under the age of eighteen to use our services after reading this privacy policy
8、 Privacy Policy Special Terms
You are fully aware that in the following situations, we do not need to obtain your authorization and consent to collect and use personal information:
1. Related to national security and social public interests
2. Related to criminal investigation, prosecution, trial, and execution of judgments
3. For the purpose of safeguarding the significant legitimate rights and interests of personal information subjects or other individuals, such as life and property, but it is difficult to obtain personal consent
4. The collected personal information is disclosed by the individual information subject to the public on their own
5. Collect your personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels
6. Violation of legal regulations or our platform rules has resulted in us taking necessary measures against you
7. Necessary for signing the contract according to your requirements
8. Necessary for maintaining the safe and stable operation of the provided products or services, such as detecting and handling malfunctions of the products or services
9. Necessary for legitimate news reporting
10. Academic research institutions conduct statistical or academic research based on the public interest, and when providing academic research or descriptive results to the public, de label the personal information contained in the results
11. Other situations stipulated by laws and regulations
9、 Changes to Privacy Policy
We may revise the terms of this privacy policy from time to time, which constitutes a part of this privacy policy. If such revisions result in a substantial reduction in your rights under this privacy policy, we will notify you by prominently displaying on the Homepage or sending you an email or other means before the revisions take effect. In this case, if you continue to use our services, you agree to be bound by the revised privacy policy
10、 Jurisdiction and Legal Application
The establishment, effectiveness, performance, interpretation, and dispute resolution of this privacy policy shall be governed by the laws of the mainland region of the People's Republic of China, and the application of its conflict of laws norms shall be explicitly excluded.